Thank you for shopping at Phulvari. We strive to provide you with the best gardening products and customer service. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

1.1. We accept returns on damaged, wrongly delivered, or unused items within 5 days of the delivery date.

1.2. To initiate a return, please contact us at [+91 9389182958 or info@phulvari.com] and provide evidence images of the damaged or wrongly delivered items. Our customer support team will guide you through the return process.

1.3. Once your return is received and inspected, we will notify you of the approval or rejection of your return.

1.4. If your return is approved, we will initiate the refund process within 4-5 business days.

2. Refunds

2.1. If you are approved for a refund, the refund amount will be credited back to the original method of payment used for the purchase.

2.2. Please note that shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund amount unless the return is due to our error (e.g., damaged or wrongly delivered items).

2.3. Refunds may take 4-5 business days to appear in your account, depending on your payment provider’s processing time.

3. Unused Items

3.1. To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

3.2. Items that are not in their original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.

4. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at [+91 9389182958 or info@phulvari.com]. Our customer support team will be happy to assist you.

By making a purchase on www.phulvari.com, you agree to abide by this Return and Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.